Donations

All donations to The Lundquist Institute for Biomedical Innovation at Harbor-UCLA Medical Center, a 501(c)(3) non-profit organization, are gifts made voluntarily, with no conditions. Donors receive a payment receipt emailed by The Institute's online payment processor at the time of their online donation. For all donations, including those made via credit card and check/money order, a tax receipt will be mailed to the address on record within one week.1

Donors who request refunds may not be eligible for tax deductions on their refunded donations.

Refunds may be granted at the discretion of The Lundquist Institute, and only under specific circumstances, including:

  • the donation was made in error, or was made in an incorrect amount, in which case a partial refund may be issued;
  • the donation was not authorized by the donor; or
  • the donor’s circumstances have changed materially.

Please note that requests for refund must be made within 30 days of the time of donation. To request a refund, please contact the Development Office at development@lundquist.org. If granted, a refund will be issued, to the credit card account charged, within 2-3 days. For donations made by check or money order, The Lundquist Institute will issue and mail a refund check to the address on record within 10 days.1

1 The Institute is following guidelines set by the Los Angeles County Health Officer, which will increase turnaround times for printed material, including tax receipts and refund checks, to be distributed by as much as 3-4 weeks.

Education Verification and Transcript Letters

The Lundquist Institute for Biomedical Innovation at Harbor-UCLA Medical Center collects service fees for the processing and issuing of education verification and transcript letters exclusively through the Institute website's online request form, where payments are made only via credit card.

Service fees will be proactively refunded under the following circumstances:

  • the request cannot be fulfilled because no educational record can be found, or
  • the request was not authorized by the individual of record.

A request for refund may be granted at the discretion of The Lundquist Institute under exceptional circumstances.

Please note that requests for refund must be made within 30 days of the time letters were requested. To request a refund, please contact the Office of Education at education@lundquist.org. If granted, a refund will be issued, to the credit card account charged, within 2-3 days.